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As a Customer Success & Operations Manager, you'll drive growth in a KI startup, helping automotive aftersales clients optimize processes. Your day-to-day involves onboarding, process analysis, and coaching teams. Must-haves include 2+ years of B2B customer success experience and a startup mindset. Nice-to-haves include process optimization skills and experience with SaaS platforms. This role is unique due to its focus on AI-driven solutions. The company offers a dynamic team culture and growth opportunities.