CV Deputy Store Manager: Example and Template
How to structure your CV as a deputy store manager in Swiss retail - with key figures on sales, shrinkage and staff scheduling.
Currently 27 open Deputy Store Manager positions in Switzerland, across 8 cantons, 1 of them from the last 7 days. Volg Konsumwaren AG advertises the most.
CV example — two-page template
This template is editable straight away — or upload your existing CV and it is carried into this layout automatically.
What qualifications are expected for a deputy store manager position?
Swiss retail companies generally require an EFZ in retail or a commercial basic education, complemented by the eidg. Fachausweis as a Retail Specialist.
The classic route is the three-year Detailhandelsfachfrau/-mann EFZ basic education. State the specialisation (Sales Consulting or Merchandise Management), the vocational school and the year of graduation. Anyone coming from a different sector, for example with a Koch EFZ, Fachfrau Betreuung EFZ or a commercial (KV) qualification, should explain in the profile what leadership and merchandise responsibility they have already taken on - this is well recognised in the retail sector.
For the next career step, the eidg. Fachausweis as a Retail Specialist is the key qualification; those aiming for store management should also state the Detailhandelsmanager/in HFP diploma or ongoing training with an expected completion year. List these titles exactly as they are named in the Swiss education system, including the designation 'mit eidg. Fachausweis'. For foreign diplomas, add a note on recognition by the SBFI, if applicable.
Practical certificates make your dossier concrete: an in-company trainer course for training apprentices, HACCP and food hygiene training, courses on the Labour Act and shift scheduling, first aid and BLS-AED, as well as internal leadership programmes. For stores selling alcohol or tobacco, mention training on youth protection and test purchases - this is a common inspection point for the cantonal authorities.
How do I present my professional experience as a deputy manager convincingly?
For each position, describe the store size, sales and team size, and back up your impact with key figures such as shrinkage, gross profit or staff turnover.
Under each job title, add two lines of context: sales area in square metres, annual sales in CHF, number of employees and apprentices, service counters available, and opening hours including Sunday sales or a station location. HR managers in retail can immediately see from this whether your experience matches the advertised store. A team of 8 employees in a neighbourhood shop is a different matter from 30 employees in a shopping centre with CHF 20 million in sales.
Phrase your points as results, not a list of tasks. Instead of 'responsible for inventory', write 'reduced inventory shrinkage from 0.91% to 0.42% of sales, equivalent to around CHF 61'000 per year'. Good key figures for this role are gross profit margin, write-offs and food waste, sales per staff hour, availability of top-selling items, mystery shopping scores, staff turnover and apprentice pass rates.
Make your deputy role visible: how many weeks per year did you run the store alone, what authority did you have in that time (ordering, scheduling, complaints, daily closing, cash management), and what results were achieved during that period? Also mention projects such as renovations, assortment changes, the introduction of self-checkout, or the switch to a new merchandise management system, including budget and timeframe.
How long should the CV be, and is a photo required?
Two pages is the standard; a professional photo is still customary in Switzerland and clearly recommended in customer-facing retail roles.
Stick to two pages: the first page with contact details, a brief profile, key figures at a glance and your current role, the second page with further positions, education, certificates and languages. If you have more than fifteen years of experience, summarise older positions in one line per role. A cover letter of no more than one page is still part of a complete dossier in retail.
A professional portrait photo in business or work attire is expected by most Swiss retailers, as customer contact and appearance are part of the job. In the header of your CV, add your place of residence, nationality or permit (for example Permit C or Permit B with validity), year of birth, and mobility details such as a category B driving licence - this is relevant if you switch between stores within a region.
State your availability and notice period, your willingness to work evenings, Saturdays and Sundays, and your desired level of employment. Salary expectations only belong in the cover letter if requested; realistic ranges for deputy store managers, depending on region and store size, are CHF 68'000 to CHF 85'000 per year. Save the dossier as a single PDF with a clear file name, for example 'Lebenslauf_Brunner_Sandra.pdf'.
Where Deputy Store Manager are hired in Switzerland
How the 27 open positions are spread across the cantons.
Figures as a table
| Canton | postings |
|---|---|
| Basel-Stadt | 4 |
| Solothurn | 3 |
| Graubünden | 3 |
| Zürich | 2 |
| Freiburg | 2 |
| Bern | 2 |
| Schwyz | 1 |
| Zug | 1 |
Which languages the postings require
Of 20 postings that state a language — in brackets, those requiring professional level.
Figures as a table
| Language | postings |
|---|---|
| German | 19 (19) |
| French | 3 (1) |
Who hires Deputy Store Manager in Switzerland
Employers with the most open positions. Staffing agencies are excluded.
Figures as a table
| Employer | postings |
|---|---|
| Volg Konsumwaren AG | 8 |
| hopital fribourgeois (HFR) - freiburger spital (HFR) | 3 |
| Kanton Schwyz | 2 |
| Clienia-Gruppe | 1 |
| Vestische Caritas- Kliniken | 1 |
| Transgourmet/Prodega Schweiz | 1 |
Full-time or part-time?
How the positions are advertised.
Figures as a table
| Workload | postings |
|---|---|
| Vollzeit / plein temps | 18 |
| Teilzeit / partiel | 8 |
The CV in full
To read through and reuse.
Sandra Brunner
Deputy Store Manager Retail, Retail Specialist with eidg. Fachausweis
Deputy store manager with nine years of experience in food and near-food retail, including five years in stores with annual sales exceeding CHF 10 million. Responsible for staff scheduling in accordance with the Labour Act (ArG), merchandise management, inventory and implementation of HACCP self-monitoring. Leads a team of 28 employees including four apprentices and takes full charge of store management during absences.
What sets me apart
Staff scheduling with ArG compliance: Creates monthly duty rosters for 28 employees using the scheduling tool and monitors rest periods, Sunday work and maximum working hours in accordance with the ArG and L-GAV; passed three labour inspectorate audits without any complaints.
Shrinkage and inventory management: Conducts weekly partial inventories in the meat, cheese and spirits product categories and reduced the inventory shrinkage from 0.91% to 0.42% of sales.
Vocational training in retail: Qualified in-company trainer (40-hour course) with a 100% pass rate for the Detailhandelsfachfrau EFZ final apprenticeship exam over four years, including supervision of the ALS and process units.
Food safety and self-monitoring: Responsible for the HACCP concept, temperature logs and traceability; food inspections in 2023 and 2024 concluded with a rating of 'no deficiencies'.
Key achievements
Gross profit margin improved by 1.8 percentage points. Through consistent order quantity management, promotional placement on the front gondola, and a reduction in food waste write-offs of CHF 46'000 per year.
Mystery shopping score increased from 78% to 94%. Through monthly 15-minute sales training sessions on the shop floor and a feedback system for the twelve employees at the checkout and service counter.
Staff turnover reduced from 24% to 11%. Through reliable scheduling three weeks in advance, a structured 14-day induction process, and the delegation of product category responsibility to six employees.
Experience
Deputy Store Manager — Talmarkt Frischehandel AG, Olten, 08.2021 - present
Supermarket with 1'200 m² of sales area, CHF 12.4 million in annual sales, 28 employees, meat/cheese service counters and an attached bakery.
- Reduced inventory shrinkage from 0.91% to 0.42% of sales, securing around CHF 61'000 per year.
- Monthly staff scheduling for 28 employees with a target productivity of CHF 720 in sales per staff hour, target met in 11 of 12 months.
- Took full charge of store management during a 14-week absence, achieving sales growth of 3.2% compared to the previous-year period.
- Guided four Detailhandelsfachfrau/-mann EFZ apprentices to graduation, with an average grade of 4.9.
Team Leader Fresh Produce / Deputy Sales Manager — Bergquell Detailhandel GmbH, Aarau, 03.2018 - 07.2021
Store with 780 m², CHF 7.6 million in sales, responsible for the fruit/vegetable, dairy and convenience product categories with 9 employees.
- Reduced write-offs in the fruit/vegetable category from 4.7% to 2.9% of category sales.
- Introduced a new order cycle concept, increasing availability of the top 200 items from 94% to 98.6%.
- Managed the fresh produce department renovation with a budget of CHF 180'000 as project lead, reopening with no loss of sales.
- Digitised HACCP temperature checks, reducing documentation effort by 6 hours per week.
Retail Sales Specialist, later Head Cashier — Rheinblick Märkte AG, Basel, 08.2015 - 02.2018
City-centre store with 4'800 customer contacts per week and a high proportion of cross-border commuter customers.
- Daily closing and cash management averaging CHF 38'000 per day with zero cash discrepancies over 14 months.
- Trained 12 new employees and temporary staff on the checkout system, reducing training time from 5 to 3 days.
- Reduced customer complaints about waiting times by 40% through adjusted checkout staffing during peak hours.
Education
Eidg. Fachausweis, Retail Specialist — Höhere Fachschule Detailhandel Nordwestschweiz · 2020
EFZ, Detailhandelsfachfrau, focus on Sales Consulting — Berufsfachschule Basel-Stadt · 2015
In-company trainer course for apprentices (40 hours), cantonal Office for Vocational Education, 2019 · HACCP and food hygiene training (refresher 2024) · First aid course and BLS-AED refresher, 2023 · Course on employment law in retail: working hours and shift scheduling, 2022