Lead Supervisor I

Coach, a worldwide fashion label established in New York in 1941, operates under the Tapestry portfolio, a collection of brands that emphasizes optimism, innovation and inclusivity. As a Lead Supervisor I you act as a visible brand ambassador, embodying the company’s values, driving sales performance and supporting the overall operation of the store. Your daily work involves maintaining a strong leadership presence on the sales floor, meeting sales targets and delivering a premium customer experience. You will monitor and interpret sales data, spot trends and propose actions to boost performance, while guiding individualized team development. Responsibilities also include overseeing recruitment, interviewing, conducting performance reviews, delivering high‑level training, providing constructive feedback, and ensuring strict adherence to corporate and store policies. The role requires at least one year of comparable experience supervising a competitive retail environment at the lead level, as well as the physical ability to bend, reach, stretch and regularly lift 25 lb, with occasional handling of items up to 50 lb, and to navigate the sales floor and stockroom safely. Coach values a broad set of competencies such as courage in delivering candid feedback, creativity in generating fresh ideas, a strong customer focus, the ability to thrive amid ambiguity, and a relentless drive for results. Interpersonal savvy, rapid learning, strategic agility, and skill in developing and uniting teams are also prized. The position sits within a culture that