Robotics Field Engineer (CH)

Amazon RIVR is seeking a Robotics Field Engineer to bridge the gap between its advanced robotics technology and real-world deployment. This role involves providing critical technical support, serving as the primary point of contact for other Amazon teams when complex issues arise. The ideal candidate will be a skilled problem-solver with expertise in Root Cause Analysis and debugging hardware and software in live environments. As a Robotics Field Engineer, the main day-to-day responsibilities will include troubleshooting and resolving complex technical issues in the field. This will involve acting as Tier 2 technical support and collaborating with other Amazon teams to address problems that arise. The role also involves providing strategic input to the development cycle by sharing real-world operational insights with QA teams. This will help ensure that test cases accurately reflect the unpredictable nature of real-world environments. To be successful in this role, candidates will need to possess strong technical problem-solving skills, as well as experience with Root Cause Analysis and debugging.