Customer Experience Coordinator, Part-Time - 20 hours, mix of days, nights, weekends

Reasoning Summary 1. Day‑to‑day responsibilities, focus on delivering exceptional in‑store customer service, handling inquiries, resolving complaints, and working closely with the store team to ensure a smooth shopping experience. 2. Key requirements, 1–2 years of customer‑service experience, strong communication and problem‑solving abilities, and flexibility to work a mixed schedule of days, evenings, and weekends (≈20 hours per week). 3. What makes it interesting, chance to directly impact guest satisfaction, be part of a fast‑paced retail environment, and grow within TJX, a company known for valuing customer service excellence. The Customer Experience Coordinator at TJX in Lake Geneva, WI, provides front‑line support by greeting guests, answering product and policy questions, and promptly resolving any issues to ensure a memorable shopping experience. You will collaborate with store associates and management to keep the store clean and organized and convey guest feedback that drives service improvements. The role centers on delivering outstanding in‑store service, handling inquiries, and resolving complaints. The successful candidate will have excellent verbal and written communication, strong problem‑solving skills, and the ability to work a flexible schedule of days, evenings, and weekends, about 20 hours weekly. This part‑time position offers the opportunity to make a direct impact on customer satisfaction, develop retail expertise, and advance within a dynamic, nationally recognized retailer that values exceptional service. What the role asks for: - 1–2 years customer‑service experience - Excellent verbal communication - Excellent written communication - Strong problem‑solving skills - Flexibility for mixed days, evenings, weekends (≈20 h/week)