Specialist Flight Care

Jet Aviation, a global leader in aviation services since 1967, offers a range of services including Aircraft Management, Charter, and Maintenance. The company is seeking a Specialist Flight Care to manage the entire charter flight execution cycle, from booking to post-mission follow-up. This role is crucial for ensuring exceptional client experiences and smooth flight operations. The Specialist Flight Care will handle various responsibilities, including managing the post-booking charter process, ensuring premium customer service, and maintaining close relationships with assigned charter customer accounts. The role also involves supporting market development, representing Jet Aviation at industry events, and using digital tools like AVINODE, SALESFORCE, and LEON for operational excellence. To excel in this role, candidates must have a high school or business school degree, or vocational training. Strong customer orientation, both internally and externally, is essential. Proficiency in Microsoft Office and a willingness to work shift patterns are required. Fluency in English is mandatory, with French or Spanish being an advantage. Nice-to-have skills include strong communication and influencing abilities, high flexibility, commercial awareness, and the ability to handle stress professionally. The role offers a dynamic and multicultural working environment with opportunities for professional and personal development. The team is motivated and enthusiastic, providing a supportive atmosphere for growth. What the role asks for: - High school or business school degree, or vocational training. - High customer orientation, both internally and externally. - Willingness to work shift pattern. - Microsoft Office user knowledge. - Fluent in English. - Nice-to-have: Fluent in French or Spanish. - Nice-to-have: Strong communication and influencing skills. - Nice-to-have: High flexibility with strong commercial awareness.