German Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job Abroad is recruiting a German‑speaking Bank Customer Service Representative for a well‑known global bank on the island of Malta. The position blends front‑line support with sales, allowing you to engage customers about banking services while promoting the institution’s financial products in a vibrant, multicultural setting. Your daily routine will involve answering client queries in both German and English, guiding them through account openings, product questions and routine transactions. You will draw on your sales experience to pinpoint needs, suggest suitable solutions and work alongside the sales team to meet or surpass targets. Handling complaints promptly, recording every interaction accurately in the bank’s systems and staying up‑to‑date with regulatory and product information are also key parts of the role. The role requires fluency in German and a solid command of English, at least two years of customer‑service experience—ideally within banking or sales—and a proven record of achieving sales goals. Strong written and spoken communication, the capacity to work under pressure and juggle several tasks, and excellent interpersonal skills are essential. Familiarity with banking software or CRM platforms is considered a plus, as is any additional language ability. Living in Malta offers a lower cost of living, Mediterranean climate and rich cultural heritage. The package includes a €25,000 base salary plus performance bonuses, health‑care coverage, various discounts and a fully funded training programme. Employees benefit from modern offices, relaxing break areas, social events and community initiatives, as well as a relocation package evaluated individually. The company’s Great Place to Work certification and clear career‑growth pathways make this more than a job—it’s a chance to build a lasting career while enjoying a high quality of life.