AI Systems Engineer

The AI Systems Engineer role is within the Business Technology team at Sonar, a group dedicated to creating top-tier products that enhance team productivity. The team focuses on minimizing obstacles and maximizing the value of solutions to improve overall outcomes. The role involves managing AI-augmented systems, engineering AI agents and connectors, automating workflows, and integrating various enterprise tools, with a strong emphasis on Jira Service Management and the Atlassian suite. The main responsibilities include designing, building, and operationalizing AI-augmented systems. This involves engineering AI agents and connectors, automating workflows from start to finish, and integrating the enterprise tool stack. The role requires a deep understanding of AI-native operations, enterprise platform engineering, and IT service management. The ideal candidate must have experience in AI-native operations, enterprise platform engineering, and IT service management. Familiarity with Jira Service Management and the Atlassian suite is essential. Nice-to-have skills include experience with other enterprise tools and a strong focus on scalability, resilience, and performance. What the role asks for: - Experience in AI-native operations - Experience in enterprise platform engineering - Experience in IT service management - Familiarity with Jira Service Management - Familiarity with the Atlassian suite