Client Advisor - Sankt Moritz

The role of Client Advisor at Maison Valentino in Sankt Moritz involves representing the brand and ensuring a high-quality client experience. Maison Valentino is a luxury fashion house known for its creativity and inclusivity. The company values individual contributions and fosters a community-driven approach to success. The main day-to-day responsibilities include achieving sales targets and understanding key performance indicators (KPIs) to enhance the client experience. This involves using techniques like cross-selling and styling to boost sales. Additionally, the role focuses on client engagement and retention, including recruiting new clients and maintaining relationships through various sales channels. The advisor will also collect and manage client data to enrich the prospect database and update the current client list. To qualify for this role, candidates must have a strong focus on client engagement and retention, with expertise in clienteling and recruitment of new clients. Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes is essential. Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values is required. The role also requires a strong focus on developing and maintaining client relationships, with expertise in clienteling, recruitment of new clients, and personalized engagement across all sales channels. Nice-to-have skills include proficiency in using company tools and systems such as Smart XP, MY-V XP, PRISM, SAP, Training App, and After Sales App. The location in Sankt Moritz offers a unique and prestigious setting, and the team at Maison Valentino is known for its inclusive and open-minded community. What the role asks for: - Expertise in clienteling and recruitment of new clients. - Proficiency in executing store operations according to guidelines. - Deep expertise in Valentino's product range. - Ability to engage clients with compelling storytelling. - Strong focus on developing and maintaining client relationships. - Proficiency in using company tools and systems such as Smart XP, MY-V XP, PRISM, SAP, Training App, and After Sales App.