Receptionist (m/f/d)

JLL is a global leader in real estate and investment management services, dedicated to shaping the future of real estate for a better world. The company combines world-class services, advisory, and technology to empower its clients. As a Corporate Receptionist at JLL, you will be the face of the workplace, creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services. This role is crucial for maintaining JLL's culture of excellence and ensuring a seamless experience for clients, visitors, and colleagues. Your main responsibilities will include welcoming and directing visitors, handling incoming calls and emails, and managing meeting spaces. You will also be responsible for maintaining the highest standards of presentation across reception and meeting areas, monitoring meeting room environments, and managing room booking systems. Additionally, you will liaise with security and janitorial teams, support the facilities team with various tasks, and ensure that all front-of-house services run smoothly. To excel in this role, you must have experience in a reception, concierge, or related customer-facing role, preferably in a high-profile corporate environment. Strong interpersonal and communication skills in both English and German are essential, along with excellent customer service skills and high attention to detail. Proficiency in MS Office, particularly PowerPoint, and adaptability in a cross-functional environment are also required. You must be comfortable using technology systems to manage daily activities and maintain composure and professionalism at all times. Nice-to-have skills include a background in catering, hospitality, or workplace services, as well as experience with meeting and event coordination. Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms is beneficial. Knowledge of security procedures and emergency/evacuation protocols, as well as experience supporting space audits or workplace optimisation initiatives, would be advantageous. Additionally, awareness of local area services to assist visitors is a plus. The role is based on-site in Zurich, offering a dynamic and collaborative team environment. What the role asks for: - Experience in reception, concierge or a related customer-oriented role - Previous experience in a high-end corporate environment - Excellent interpersonal and communication skills, written and verbal, in English - German mother tongue; excellent English skills (spoken and written); basic knowledge of French - Strong PC skills with confidence in using technology systems to manage daily activities - Excellent customer service skills, with the ability to interact professionally at all organizational levels - High attention to detail and ability to maintain calm and professionalism - Strong knowledge in MS Office (PowerPoint) and Copilot; adaptable; comfortable working in a cross-functional environment