hotel day ambassador

The role of a hotel day ambassador at citizenM involves a dynamic and multifaceted approach to hospitality. citizenM is a hotel chain that focuses on providing a unique and enjoyable experience for its guests. The company values a fun and engaging work environment, where employees are encouraged to be themselves and deliver exceptional service. The main day-to-day responsibilities of a hotel day ambassador include greeting guests warmly, assisting with self check-in kiosks, preparing and serving meals and beverages, and acting as a concierge by providing local recommendations. Additionally, the role involves maintaining cleanliness in common areas, handling guest requests, managing reservations through the property management system, and preparing meeting rooms. The ambassador is expected to handle a variety of tasks, from customer service to logistics, ensuring a seamless experience for all guests. To be successful in this role, candidates must have a genuine and caring attitude, treating all guests as they would their best friends. A passionate and collaborative attitude is essential, along with the ability to think smartly and find innovative solutions. Fluency in English is a must, with additional language skills being a plus. The role requires a real caring approach, showing empathy and creating positive change. Nice-to-have skills include the ability to work well in a team and a willingness to learn new technologies. The location in Zurich, Switzerland, offers a vibrant and diverse environment. The team at citizenM is known for its inclusive and supportive culture, providing opportunities for career growth and development. The part-time position offers flexible schedules and a competitive salary, along with various benefits such as a bonus potential, discounts on Marriott hotels, and a wellness program. What the role asks for: - An honest nature: Treat all people as you would your best friends. - A passionate nature: Be collaborative and believe that we are stronger together. - An intelligent thinker: Find simpler, better and bolder ways to do things. - A genuine empathy: Show empathy for people and the planet. - Fluently in English.