Store Manager - Millet Shop Zermatt

Millet is a French outdoor brand dedicated to designing technical and sustainable products for mountain enthusiasts. The company aims to build a community around outdoor adventures while preserving the natural environment. As a Store Manager at Millet Shop Zermatt, you will be responsible for driving sales and business growth, ensuring exceptional customer service, and maintaining high operational standards. Your daily tasks will include managing the team, mentoring and developing staff to enhance customer experience, and meeting sales targets and KPIs. You will also produce reports and analyses, manage stock flows, and ensure the shop adheres to visual merchandising guidelines. Additionally, you will represent the company's values through in-depth product knowledge and provide excellent customer service to build long-term relationships. To excel in this role, you must have at least 2 to 3 years of retail experience in the sports and lifestyle sector. Fluency in German and English, both written and spoken, is essential. Proficiency in MS Office programs, including Word, Excel, and PowerPoint, is also required. A passion for mountains and the outdoors, along with strong organizational skills and problem-solving abilities, are crucial. Nice-to-have skills include a proactive and positive attitude, flexibility, and availability to work full-time. The location in Zermatt offers a unique environment for outdoor enthusiasts, with a team dedicated to supporting the shop's success. What the role asks for: - 2 to 3 years' retail experience in the sports and lifestyle sector - Fluency in German and English, both written and spoken - Proficiency in MS Office programs (Word, Excel, and PowerPoint)