Senior Branch Manager (m/f/d) Basel Airport 100%

The Senior Branch Manager role at SIXT involves overseeing the operations at Basel Airport, ensuring customer satisfaction, and managing a team to deliver top-notch service. SIXT is a leading global mobility provider, offering a range of services including car rental, car sharing, and ride services through its platform ONE. The company is known for its extensive fleet and global presence, with a strong focus on customer experience and service excellence. The main responsibilities include managing the fleet to meet customer needs, handling complaints effectively, and leading the team through operational tasks, development, and onboarding. The role also involves monitoring key performance indicators (KPIs) to drive revenue and ensure that costs remain within budget. Additionally, the manager is responsible for inventory management, reorders, invoice processing, and collaborating with service providers to maintain smooth operations. To excel in this role, candidates must have completed commercial or business administration training and have professional experience in sales-related positions, ideally in service industries. Leadership experience is crucial, with a preference for those who have managed branches or similar roles. Strong sales orientation, customer contact skills, and the ability to organize and motivate a team are essential. Fluency in German and English, or French and English, is required, along with a valid driver's license and a passion for cars. Nice-to-have skills include experience with AI tools, as SIXT provides access to state-of-the-art AI platforms. The role offers a dynamic work environment with opportunities for continuous development and strategic use of new technologies. The location at Basel Airport provides a unique setting with a focus on premium quality and efficient processes. What the role asks for: - Completed commercial or business administration training - Professional experience in sales-related positions, ideally in service industries - Leadership and organizational skills - Fluency in German and English, or fluency in French and English - Valid driver's license - Passion for cars