Sales Associate for Eeek-End only

Coach, a worldwide fashion house founded in New York in 1941, operates under the Tapestry portfolio and focuses on creating lasting, inclusive designs. The Sales Associate for Eeek‑End only acts as the primary face of the Coach brand in store, delivering a high‑end, personalized shopping experience while contributing to overall store performance. Daily duties involve representing Coach according to the Guide to Style and Service, forming lasting client connections through tailored styling advice, and boosting sales by cross‑selling and upselling. The associate uses mobile point‑of‑sale devices, client‑eling tools, and short‑form video platforms to gather customer data and encourage repeat visits. They set personal sales targets, track individual and team key performance indicators, and actively seek new customers while maintaining existing relationships. Keeping the sales floor and stockroom tidy, processing purchases, returns, and online pickups efficiently, and supporting teammates across functional areas are also part of the routine. The role requires at least one year of sales experience, preferably within luxury retail, and a solid understanding of current fashion trends and competing brands. Candidates must be comfortable operating POS systems, possess basic computer abilities on iPads or laptops, and be able to use a walkie‑talkie. The ability to thrive in a fast‑moving environment and to adapt to a flexible schedule, including weekends, peak periods, high‑traffic days, and public holidays, is essential. Proficiency in English is also required. Additional assets include a background in luxury retail, strong social‑media skills, experience with live‑stream shopping or video demonstrations, and expertise in client‑eling and data collection. The position offers an inclusive and innovative workplace, opportunities for internal mobility and career growth, a paid volunteering day each year, learning programs through the Ambassador Programme, regular social events, employee discounts, and a compelling incentive scheme. What the role asks for: - 1+ years sales experience - Knowledge of fashion trends and competitors - POS operation experience - Basic computer skills (iPad/laptop, Mobile POS) - Walkie‑talkie usage ability - Ability to work in fast‑paced environment - Flexible schedule including weekends and holidays - English language proficiency - Luxury retail background (preferred) - Social‑media savvy (preferred) - Live‑stream shopping or video demo experience (preferred) - Clienteling and data acquisition skills (preferred)