BASEL OFFICE - Reception & Office Administrator

Viking, a world‑renowned provider of experiential travel, is looking for a Reception & Office Administrator for its Basel location. The company operates a large fleet of ships and offers journeys that appeal to curious travelers interested in science, history, culture and cuisine. In this role you will act as the first point of contact for guests, partners and candidates, while also delivering administrative support to senior management. Your daily duties will include overseeing the reception area, welcoming and directing visitors, handling inbound calls and sorting mail. You will keep office supplies stocked, arrange meeting rooms, coordinate food‑and‑beverage orders for events, and manage deliveries and external service providers. Additional tasks involve supporting the HR team with clerical work, maintaining public spaces in a tidy condition, and organising travel and accommodation for staff using preferred partners. The position requires at least two years of experience in a comparable administrative or front‑office role. You must be fluent in both English and German, with strong written and spoken abilities. Proficiency in Microsoft Office and solid computer skills are essential. The job calls for an independent work style, a service‑oriented approach, and a focus on guest satisfaction. Excellent organisational and communication capabilities, a positive attitude, a neat appearance and a collaborative mindset are also mandatory. A completed education in hotel or tourism studies is preferred. The environment is fast‑growing and dynamic, offering a modern workspace with flexible working hours. While international experience, especially on a ship, is considered an advantage, the core expectation is to deliver a high‑quality front‑office experience that aligns with Viking's standards. You will share responsibilities with a colleague and report to the Senior Manager of Human Resources, becoming part of a supportive team that values professionalism and guest focus. What the role asks for: - Minimum 2 years experience in comparable role - Fluent English and German (written and spoken) - Proficient with Microsoft Office suite - Ability to work autonomously - Service‑oriented mindset - Guest‑focused attitude - Strong organisational and communication abilities - International or ship experience (nice‑to‑have) - Background in tourism or hotel studies (nice‑to‑have)