Junior Sales Specialist

EDV Werke is a tech consulting and services company specializing in SAP and High-Tech, particularly in Industry 4.0. They offer services like Service Desk, Software Development, and Data Solutions. The Junior Sales Specialist will focus on developing existing businesses and strategies for reaching new prospects and expanding the customer base. This involves contacting clients via telephone and mail, maintaining accurate records of sales activities and customer interactions in the CRM system, and managing social media channels. The role also includes understanding and memorizing the company's offerings, technology, and products, as well as providing excellent customer service by responding to inquiries and educating prospects and customers about the features and benefits of the products and services. Administrative tasks, such as managing post, are also part of the job. The ideal candidate will have a background or experience in Sales/Customer Service, strong communication and interpersonal skills, and the ability to embrace a team culture approach. The role requires fluency in German and English, as well as experience in customer service in B2B or B2C lead-generating environments. The candidate should be comfortable working in a matrix organization. What the role asks for: - Fluent in German and English (full working proficiency) - Customer service experience in B2B or B2C lead-generating environments - Background or experience in Sales/Customer Service - Strong communication and interpersonal skills - Ability to embrace the team culture approach - Works well in a matrix organization