hotel night ambassador

The role of a hotel night ambassador at citizenM involves providing exceptional service during night shifts, ensuring guests have a seamless and enjoyable stay. citizenM is a hotel chain known for its modern and innovative approach to hospitality, offering guests a unique experience with a focus on comfort and convenience. The main day-to-day responsibilities include greeting guests, assisting with self check-in, preparing and serving meals and beverages, and providing concierge services. This role also involves maintaining the living room and canteenM, handling reservations, and managing night operations. Additionally, the night ambassador is responsible for ensuring guest safety and handling emergency situations. To be successful in this role, candidates must have a genuine touch, a passionate attitude, and be smart thinkers. They should be fluent in English and have a real caring approach. Other language abilities are welcome. The role requires a collaborative mindset, optimism, and the ability to spread good vibes. Candidates should be curious and believe that no detail is too small. Nice-to-have skills include the ability to work flexible schedules, including weekends and overnight shifts. The role offers opportunities for career progression and access to citizenM's learning and development programs. The team at citizenM values diversity and inclusivity, creating a supportive environment for all employees. What the role asks for: - Fluent in English - A genuine touch - A passionate attitude - A smart thinker - Real caring - Availability to work weekends - Overnight shifts