Customer Audit Manager / Senior QA Specialist 80-100% (f/m/d)

The Customer Audit Manager / Senior QA Specialist role at Lonza involves overseeing quality assurance and audit processes. Lonza is a global company focused on manufacturing medicines and biopharmaceuticals, with a strong presence across five continents. The company values diversity and fosters an inclusive work environment, emphasizing collaboration and innovation. The main responsibilities include planning, executing, and documenting customer audits, as well as managing internal audits and regulatory inspections. The role involves coordinating with project teams to schedule audits, accompanying customers during audits, and presenting Lonza's quality systems. Additionally, the manager documents audit findings in TrackWise, coordinates responses to audit observations, and provides key performance indicator (KPI) data to QA management. The role also supports regulatory inspections and handles queries from regulatory authorities regarding paper inspections. To qualify, candidates must have a degree in Chemistry, Biotechnology, or Life Sciences. Fluency in both English and German is essential, along with strong communication and organizational skills. The role requires a professional demeanor to build and maintain excellent working relationships with customers. Experience in auditing chemical or biopharmaceutical processes is beneficial. Nice-to-have skills include the ability to work effectively in a team or cross-functional groups, and a general knowledge of manufacturing processes and analytical methods. The role is based in Visp, Switzerland, with relocation assistance available for eligible candidates and their families. Lonza offers an agile career path, a dynamic working culture, and a variety of benefits depending on the role and location. What the role asks for: - A degree in Chemistry, Biotechnology, or Life Sciences. - Fluency in English and German. - Strong communication and organizational skills. - Experience in auditing chemical or biopharmaceutical processes (nice to have).