Sales Development Representative | Switzerland | Remote

Grafana Labs is seeking a Sales Development Representative (SDR) to join their team. The company specializes in Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations. Grafana Cloud helps teams ensure reliability, resolve incidents faster, and optimize telemetry at scale, leveraging AI and open-source technology. The main day-to-day responsibilities of the SDR role include engaging with users and prospects to provide appropriate resources and guidance, partnering with the sales team to identify new business opportunities, and developing valuable, transferable skills. The SDR will balance reactive and proactive work, responding to inbound inquiries and outreaching to target accounts. This involves researching and crafting thoughtful, value-add messaging, and driving business conversations on the phone. The role also requires using AI tools to improve productivity and collaborating with cross-functional teams. To be considered for this role, candidates must be fluent in German and English, both written and spoken. They should be open to feedback and coaching, have clear and concise communication skills, and excellent organizational abilities. The role requires a proactive and resourceful approach in a constantly evolving environment. Candidates must be located in Switzerland. Nice-to-have skills include a passion for technology and a willingness to invest time in learning about Grafana Labs' products and industry trends. The role offers a collaborative and innovative environment with a team-first attitude, making it suitable for those just starting their career or looking to pivot into the tech industry. The company values transparency, autonomy, and trust, and provides a supportive environment for professional and personal growth. What the role asks for: - Fluent in German and English (written and spoken) - Located in Switzerland - Open to feedback and coaching - Clear and concise written and verbal communication - Excellent organizational skills and ability to prioritize tasks - Willingness to take on any task with a focus on quality - Resourceful and proactive in an evolving environment - Driven by purpose and a team-first attitude