Technical Operations Lead

The Technical Operations Lead role is at a growing AI/ML company, where the focus is on connecting people, processes, and technology to support the organization's growth. The company aims to turn leadership priorities into practical systems and improve team workflows. The main responsibilities include partnering with leadership on high-impact tasks like hiring and communications, building and maintaining internal tools to track key metrics, and coordinating across teams to identify and resolve bottlenecks. The role also involves reviewing existing processes and proposing improvements using technical and analytical approaches, as well as using AI tools to enhance team productivity. The must-have requirements include at least two years of experience in a high-growth startup environment, experience building and maintaining internal tools, and a background in improving internal processes and coordinating across teams. Proficiency with AI tools and experience supporting high-priority operational work, such as hiring and communications, are also essential. Knowledge of Swiss or US legal frameworks, or a background in recruiting, communications, or related operations, is a plus. What the role asks for: - At least 2 years of experience in a high-growth startup environment. - Experience building and maintaining internal tools, including custom-built tools for defining or monitoring key metrics. - Experience improving internal processes and coordinating across teams and projects to address bottlenecks. - Experience supporting high-priority operational work, such as hiring, communications, or internal planning. - Proficiency with AI tools. - Knowledge of Swiss or US legal frameworks, or a background in recruiting, communications, or related operations (nice-to-have).