Product Manager II - Financial Crime Operations

The role of Product Manager II - Financial Crime Operations at Payward, the parent company behind Kraken, involves managing the product for the investigation platform used by Kraken's Compliance Operations teams. This includes overseeing how alerts are created, enriched, grouped, and suppressed, and how cases are managed and documented. The company is known for its modern and globally accessible financial infrastructure, advancing an open, global financial system. The main day-to-day responsibilities include owning the investigation-platform roadmap, defining deliverables and acceptance criteria, and ensuring that requirements are gathered before engineering begins. The role also involves understanding and challenging the investigation pipeline, making auditability a key requirement, and shipping automation and AI into regulated workflows. Additionally, the Product Manager will run the operating rhythm, ensuring clear communication and alignment with engineering and other stakeholders. To qualify for this role, candidates must have 4+ years of product management experience, with at least 2+ years specifically in financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD, or sanctions screening. A working knowledge of how an AML program is examined, including regulatory and internal audit questions, is essential. Technical fluency in data flows and system design, along with a track record of shipping internal tools or operational platforms, is also required. Strong writing skills and the ability to manage senior stakeholder relationships are crucial. Nice-to-have skills include direct experience in a Financial Intelligence Unit (FIU), such as alert disposition, SAR/STR filing, or leading investigators. Experience with crypto or digital-asset systems, shipping AI or ML into regulated workflows, and build-vs-buy evaluations for monitoring or case-management tooling are also beneficial. Experience with programs that span multiple jurisdictions (UK, EU/MiCA, US) is a plus. The role is based in a team that values diversity and inclusion, and the company encourages applicants from all backgrounds to apply. What the role asks for: - 4+ years of product management experience - 2+ years of experience in financial-crime systems - Working knowledge of AML program examinations - Technical fluency in data flows and system design - Track record of shipping internal tools or operational platforms - Clear, concise writing skills - Nice to have: Direct FIU experience - Nice to have: Crypto or digital-asset experience - Nice to have: Experience shipping AI or ML into regulated workflows - Nice to have: Build-vs-buy and vendor evaluation for monitoring or case-management tooling