Product Specialist

Ontinue is a top provider of AI-powered extended managed detection and response (MXDR) services. The company aims to be a reliable, 24/7 security partner, helping customers operate more strategically and securely. The Product Specialist will support the company's mission by focusing on product-related tasks. The main responsibilities involve providing technical support and expertise to customers and internal teams. This includes addressing product-related inquiries, troubleshooting issues, and ensuring customer satisfaction. The role also involves collaborating with various departments to improve product offerings and enhance customer experience. Candidates must have a strong technical background and experience in cybersecurity. Proficiency in English is essential for effective communication. Familiarity with AI and MXDR technologies is a plus, as is experience in a similar role. What the role asks for: - Experience in Cybersecurity - Fluency in English - Knowledge in AI and MXDR technologies (nice to have)