Lead Supervisor I

Tapestry, the global luxury‑fashion group behind Coach, Kate Spade and Stuart Weitzman, is hiring a Lead Supervisor I for its Geneva‑Coach store in Waterloo, NY. The role leads a team of sales associates and supports the brand's high‑end retail experience. In this position you will keep daily store operations running smoothly, uphold visual‑merchandising standards, and ensure inventory accuracy. Core duties involve coaching and developing staff, monitoring individual and team sales performance, addressing customer concerns promptly, and partnering with visual‑merchandising and inventory teams to achieve sales targets. The job provides an opportunity to advance within the iconic Coach brand, work in a vibrant, community‑focused environment, and broaden expertise across a portfolio of world‑renowned fashion labels. The role offers a clear path for career progression within Tapestry, allowing the supervisor to develop leadership skills and deepen product knowledge across multiple luxury brands. The store is situated in a vibrant, community‑focused location that values fashion and customer service. What the role asks for: - 2+ years retail leadership experience - Strong communication skills - Strong coaching abilities - Proven ability to analyze sales data