Commercial Operations Manager (100%)

As a Commercial Operations Manager at Climeworks, you will help build scalable operations for Climeworks Solutions, supporting the commercial, project‑sourcing and customer‑success teams. The company develops carbon‑removal technologies and is expanding a digital platform that lets customers monitor and manage their removal portfolios. In this problem‑solver role you will turn ambiguous business needs into clear processes, tools and data‑driven ways of working, shaping how a fast‑growing commercial organisation operates today and in the future. Your daily work will centre on designing, documenting and continuously improving processes across marketing, business development, sales, project sourcing and customer success. You will lead stakeholder workshops to map requirements, prioritize requests and translate them into practical system configurations, reports and dashboards. As the Salesforce Administrator you will configure, maintain and optimise Salesforce and related commercial tools, while also creating Power BI and Microsoft‑based analytics that monitor performance and ensure data quality. Project and change‑management duties include coordinating initiatives, communicating updates and building an internal knowledge base of best‑practice materials. The role requires a university degree in Business, Finance, Economics, Science, Engineering, Sustainability or a related field, together with at least five years of experience in a fast‑paced, service‑oriented environment such as consulting, technology, scale‑ups or startups. You must have solid experience in business analysis, revenue operations, commercial excellence or product management, and be able to translate those insights into system designs and actionable solutions. Excellent written and spoken English is mandatory, as is hands‑on experience administering Salesforce, from user support and permissions to validation rules, flows, reporting and dashboards. You should also be comfortable working with broader commercial technology stacks, including marketing automation, CRM extensions, reporting tools and ERP systems such as SAP. In addition to the core requirements, the position offers a hybrid work model based in Opfikon, Zurich, with at least three days per week on‑site and up to four weeks of remote work per year anywhere in the EU. Climeworks provides 25 paid vacation days, inclusive parental leave, an equity package, a professional‑development budget and other benefits that support continuous learning and work‑life balance. A Salesforce Administrator certification is considered a plus, reflecting the company's focus on technical excellence and continuous improvement. What the role asks for: - University degree in Business, Finance, Economics, Science, Engineering, Sustainability or related field - Minimum five years' experience in a fast‑paced, service‑oriented environment - Proven experience in business analysis, revenue operations, commercial excellence or product management - Excellent written and spoken English skills - Hands‑on experience administering Salesforce (configuration, reporting, user support) - Experience with commercial tech stacks (marketing automation, CRM extensions, reporting tools, SAP) - On‑site work at least three days per week in Opfikon, Zurich - Salesforce Administrator certification (nice‑to‑have)