Partner, Client Service
genioo.com
- Job written in
- English
- Location
- Zug
- Work type
- On-site
- Type
- Full-time
The Partner, Client Service role at Genioo involves overseeing and developing key accounts within leading global pharmaceutical and biotech companies. Genioo is a consulting firm specializing in large-scale transformation and complex projects in the life sciences sector, focusing on areas like R&D, TechOps, and Commercial. The company aims to turn ambitious ideas into measurable results, driving direct impact for clients. The main responsibilities include managing a portfolio of accounts worth roughly CHF 3M, achieving revenue and profitability targets, and leading large-scale transformation programs. This involves creating and implementing account plans, developing strategies for major accounts, and building long-term relationships with senior client executives. The role also includes coaching and supporting the team to identify and deliver consulting opportunities, ensuring high-quality project delivery. To qualify, candidates must have 15-25 years of professional experience, including at least 8 years in consulting, with a background in strategy and advisory within the life sciences, biotech, or pharma sectors from a top 5 consulting firm. Experience in line management or operational roles at a life sciences company and delivering consulting in multiple functional areas is required. A proven track record in client development and managing a book of business is essential. Nice-to-have skills include a collaborative and caring spirit, a strong self-starter attitude, and the ability to influence and delegate effectively. The role requires a willingness to travel up to 80% and work onsite with clients. Genioo values diversity and encourages applications from individuals of all backgrounds, fostering an inclusive workplace. Genioo offers an attractive package with paid training days, company-observed holidays, and sponsored lunches. The company hosts regular social events and workshops to build a strong team spirit and drive mutual success. What the role asks for: - 15-25 years of professional experience, including 8+ years of consulting experience - Experience in selling consulting projects - Consulting experience in Strategy/Advisory within the Life Sciences, Biotech or Pharma from a Top 5 consulting firm (like McKinsey, Bain, BCG, Accenture) - Experience in a Line Management/Operational Role at a Life Sciences company - Experience in consulting in several functional areas, including Commercial, TechOps, Procurement, Research and Development and Digital - Proven experience in customer development and management of a customer base - Willingness to travel up to 80% and work on-site at customers
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