Diagnostic Engineer – Milling Machines (Heidenhain / Siemens)

The employer is a long‑standing industrial firm that produces very accurate machine tools, and it is adding a Diagnostic Engineer for milling equipment to its technical assistance group in Biel. This permanent role sits within a globally recognised company that continues to expand its operations. Day‑to‑day duties involve pinpointing and correcting faults on CNC milling units, handling client inquiries by phone, email and remote sessions, investigating electrical, pneumatic, hydraulic and CNC‑related problems, reading wiring diagrams to locate causes, cooperating with internal specialists to close tickets efficiently