Passports & Gyros: German Aviation Support Specialist - Relocate to Greece

The position of Passports & Gyros: German Aviation Support Specialist places you in Athens, working behind the scenes for Singapore Airlines, one of the world’s most celebrated carriers. You will join a fast‑moving, international crew that handles corporate travel, booking complexities and partner logistics from a modern office in the Greek capital. Your daily routine is a blend of written and voice assistance, with roughly four‑fifths of the work done via email and chat and the remainder by phone. You will process group quotations, manage sales and oversee the full flight journey for corporate groups, coordinate medical and special‑needs requests, issue manual refunds, and resolve issues such as schedule shifts, ticket upgrades, name changes and mileage queries. The role demands juggling eight to nine internal software platforms while tracking each case independently. Applicants must possess near‑native German (C1) and solid English (B2), hold a high‑school diploma or university degree, and have at least six months of customer‑care experience. Strong PC abilities, a typing speed of 25 wpm with perfect accuracy, and the capacity to switch between tools quickly are essential. Candidates must be at least 18 years old and ready to reside in Greece for a minimum of one year. Helpful background includes travel, hospitality or familiarity with GDS systems such as Amadeus. The package covers relocation flights, initial hotel stay and paperwork assistance, plus a fully paid two‑to‑four‑week training that certifies you in aviation software. Work runs Monday‑Friday only, offering weekends for island hopping, while a competitive local salary and low living costs let you enjoy the Aegean lifestyle alongside 50 + expatriate colleagues.