Freelance Luxury Brand Evaluator - Zürich, Schlieren, Riesbach, Bern, CH

CXG, a worldwide leader in customer experience, is looking for freelance Luxury Brand Evaluators to help premium fashion, beauty, jewelry and automotive houses such as Louis Vuitton, Bentley and Prada refine their service. The role is based in Switzerland, covering Zürich, Schlieren, Riesbach and Bern, and lets you turn a love of high‑end products into a flexible side‑gig. Each assignment begins with you selecting missions that match your interests, then either visiting a boutique or reviewing an online purchase. You spend roughly twenty minutes per store, noting the atmosphere, the quality of interaction with sales staff and the overall client journey, before submitting your observations through CXG’s questionnaire platform. The workflow allows several missions each month, giving you the chance to engage with many prestigious labels. Applicants must be at least eighteen, speak German fluently in both writing and conversation, and already be a consumer of luxury brands. You cannot be under contract with any retailer, ensuring unbiased feedback. The position requires punctuality, strong organization, attention to detail and reliability, as well as a genuine enthusiasm for customer experience. No previous evaluation experience is required; after registering, completing a full profile and passing a general certification, you can begin. The gig offers considerable flexibility, with assignments that can be aligned to personal preferences and managed via the mobile CXG Live app. Compensation varies by mission complexity, with fees for non‑purchase tasks and reimbursement for approved purchases, allowing you to earn while influencing the future of luxury retail.