German Speaking - Outsourcing Manager for Collections in a German Bank

The position of German‑Speaking Outsourcing Manager for Collections is offered by a well‑known German bank that seeks a professional to steer its outsourced collection activities. The role sits within the bank’s broader effort to keep collection processes compliant with internal standards and regulatory requirements while leveraging external partners. On a daily basis you will supervise the bank’s collection outsourcing, nurture relationships with third‑party agencies, and track their performance against agreed service levels. You will devise and apply improvement plans to boost efficiency, work closely with internal teams to ensure outsourcing tactics match overall business goals, and compile regular performance reports and presentations. Keeping abreast of the latest trends and best practices in debt collection and outsourcing also forms part of the routine. The job demands fluency in German and a solid command of English; additional languages are a plus. Candidates must have at least three years of experience managing collections in a banking or financial‑services context, together with a proven track record in outsourcing, sales, and vendor management. Strong analytical, problem‑solving, communication and interpersonal skills are essential, as is the ability to thrive in a fast‑paced, multifaceted environment. A relevant university degree in finance, business administration or a comparable field is required. The role offers a salary of €37 000 per year plus performance bonuses, health‑care benefits, discounts and fully funded training. It is based in Malta, where a lower cost of living, Mediterranean scenery and a vibrant cultural life enhance quality of life. The bank provides modern offices, relaxation areas, community initiatives and a relocation package evaluated individually, supporting both professional growth and personal well‑being.