Drop-In Onsite Support Engineer

GLOBAL PARTNERSHIP MANAGEMENT PRACTICE is a company that provides onsite support for end-user workspace environments. The Drop-In Onsite Support Engineer role involves supporting both hardware and software in the end-user workspace, as well as the network and compute environment. The main responsibilities include being an on-site representative at customer locations, working closely with the customer to address their needs. The role requires flexibility, as the service can be procured on a half-day, full-day, weekly, monthly, or annual basis, depending on the customer's requirements. The role requires a strong technical background in both hardware and software support. The ability to work onsite at customer locations is essential. The position is based at the customer's location and involves an annual term of service. What the role asks for: - Experience in supporting end-user work environments - Ability to work on-site at the customer's location - Knowledge in hardware and software support - Knowledge in network and computing environments - Flexibility to respond to various working hours