Operational Risk Manager

Revolut, a fast‑growing fintech serving over 80 million users worldwide, is expanding its risk function in Switzerland. The company offers a suite of financial services, from everyday spending to investing, and seeks an Operational Risk Manager to shape local risk frameworks and support regulatory and executive reporting. In this position you will pinpoint and evaluate diverse risk types, including technology‑related threats, and guide product teams toward robust control designs. You will help craft and roll out operational risk policies, define key risk indicators and appetite statements, and devise quantitative methods such as stress‑testing and impact tolerance modelling. Managing incident workflows, producing stakeholder‑focused risk reports, maintaining risk‑related tools, and delivering workshops on risk mitigation are also core duties. The role demands at least five years of hands‑on operational risk experience within banking or financial services, covering IT, outsourcing and third‑party exposures. Candidates must possess a deep understanding of operational risk fundamentals, control frameworks and governance structures, and be able to break down complex issues into clear, actionable steps. Proven ability to conduct thorough investigations, implement interim fixes and embed lasting control improvements is essential. Familiarity with fintech‑specific risk domains, payments, cards, lending, fraud and anti‑money‑laundering, along with a proactive stance toward evolving regulatory expectations, is required. A curious mindset, willingness to challenge assumptions, and a methodical, organized problem‑solving style are also expected. Additional assets include experience with operational risk stress‑testing and quantification, a background in a high‑velocity global financial institution that uses matrix reporting, and prior second‑line oversight of IT risk, cyber security or data protection. The position is based in Switzerland, offering the chance to influence risk strategy for a global super‑app while collaborating with a multicultural, high‑performing team. What the role asks for: - 5+ years operational risk management in banking/financial services - Experience with IT, outsourcing, and third‑party risk - Strong grasp of operational risk concepts and control frameworks - Ability to translate complex issues into actionable steps - Proven skill in thorough investigations and sustainable controls - Knowledge of fintech risk: payments, cards, lending, fraud, AML - Capacity to foresee regulatory changes and adjust frameworks - Curious attitude and willingness to question assumptions - Organized, systematic approach to solving problems - Nice‑to‑have: experience with risk stress testing and quantification - Nice‑to‑have: background in global financial firm with matrix reporting - Nice‑to‑have: second‑line oversight of IT, cyber security, data protection