Junior Commercial Support Operations Intern

SOPHiA GENETICS is a company focused on developing AI-assisted, data-driven medicine. The Junior Commercial Support Operations Intern will support the transformation of the company's Commercial Support Operations. This role involves improving processes, ensuring data accuracy, and preparing for future technological advancements. The intern's main responsibilities include enhancing the Opportunity-to-Order process, improving CRM data reliability, creating and maintaining documentation, and preparing for the next generation of CRM and CPQ environments. They will also support dashboards and reporting, experiment with AI tools, and assist with day-to-day customer service activities. To qualify for this role, candidates must be studying in fields such as Business Administration, IT, Computer Science, Engineering, or related business or technical fields. Strong organizational skills, attention to detail, and comfort with data are essential. Previous experience with project management is highly valued. Nice-to-have skills include experience with AI tools like ChatGPT, Claude, Gemini, or Copilot, and familiarity with platforms such as Salesforce, Jira, or Miro. The role is based in Rolle, Switzerland, and offers a full-time, six-month internship with opportunities to build a professional network and learn from experienced colleagues. The internship is compensated according to the degree level and local practices. What the role asks for: - A degree in Business Administration, IT, Computer Science, Engineering or a related field. - Strong organizational skills. - Comfort with data and strong attention to detail. - Experience with AI tools such as ChatGPT, Claude, Gemini, or Copilot (nice to have). - Experience with platforms such as Salesforce, Jira, or Miro (nice to have). - A very good command of English, both written and spoken.