Infrastructure & Observability Engineer
forfirm.careers-page.com
- Job written in
- English
- Location
- Lugano
- Work type
- On-site
- Type
- Full-time
FORFIRM delivers innovative, client‑focused solutions to complex business challenges, operating as a knowledge‑driven consultancy without pre‑built products. The company invites an experienced Infrastructure & Observability Engineer to join its vibrant, international team and contribute to projects for Europe's top brands. The daily work revolves around three core areas. First, the engineer will manage and evolve enterprise Linux environments on Red Hat and Debian, while supporting Docker and Kubernetes container platforms and handling patching, hardening and lifecycle tasks. Second, they will design, implement and maintain monitoring and observability stacks, building dashboards, alerts and reports with tools such as Splunk, Icinga, Grafana, Prometheus and Dynatrace, and automating these solutions across the infrastructure. Third, they will apply DevOps and IaC practices, creating automation workflows with Ansible, Terraform and Python, integrating monitoring into CI/CD pipelines, scripting routine operations, and ensuring configuration data in CMDBs (preferably Device42) stays consistent and secure. The position requires proven experience in enterprise‑level infrastructure administration, monitoring and observability, combined with a solid DevOps background. Candidates must be adept at Linux system administration (RHEL and Debian), Docker/Kubernetes management, and have hands‑on expertise with Splunk, Icinga, Zabbix, Dynatrace, Prometheus and Grafana. Proficiency in Ansible, Terraform, Python scripting, Git version control, and centralized secret‑management solutions is essential, as is the ability to work in complex, highly available environments while producing clear documentation and collaborating across teams. FORFIRM offers a merit‑based culture where results shape career progression, exposure to modern cloud‑native and observability technologies, and continuous learning through internal and external training. The role provides immediate involvement in multinational, multidisciplinary projects for leading brands, a supportive and dynamic team atmosphere, and clear growth pathways within a company that values diversity and equal opportunity. What the role asks for: - Proven enterprise infrastructure administration, monitoring, observability experience. - Solid DevOps methodology and automation background. - Hands‑on infrastructure monitoring, logging, alerting platform experience. - Experience in complex, highly available environments. - Linux system administration expertise (RHEL, Debian). - Docker and Kubernetes platform management experience. - Splunk expertise for log management and dashboards. - Experience with Icinga, Zabbix, Dynatrace, Prometheus, Grafana. - Understanding of metrics, logs, traces, alerting, performance analysis. - Ansible and Terraform automation experience. - Knowledge of CMDB platforms, preferably Device42. - Experience with centralized secrets, credentials, certificates management. - Python scripting proficiency. - Git version‑control knowledge. - Automated web monitoring and health‑check implementation experience. - Strong problem‑solving and proactive mindset. - Excellent communication, collaboration, documentation skills. - Ability to thrive in fast‑paced dynamic settings. - Analytical thinking with attention to detail. - Continuous improvement mindset and automation passion. - Nice-to-have: experience in financial services or regulated sectors. - Nice-to-have: background in SRE, Platform or Infrastructure Engineering. - Nice-to-have: defined enterprise monitoring and observability frameworks experience. - Nice-to-have: familiarity with ITIL processes and governance frameworks. - Nice-to-have: relevant Linux, Kubernetes, DevOps, Monitoring certifications.
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