French Speaking Search Engine Customer Expert - Work Remote In Greece

Mercier Consultancy Group is a leading international staffing firm specializing in connecting top talent with premier organizations in the European BPO landscape, particularly in Customer Support Services. They are currently seeking a French Speaking Search Engine Customer Expert to work remotely in Greece. This role involves providing high-level support, leveraging technical search engine knowledge and strong communication skills. The main day-to-day responsibilities include delivering professional and accurate assistance to users, analyzing search engine queries to provide effective solutions, and handling inquiries through various channels like phone, chat, and email. The role also involves collaborating with cross-functional teams to address complex technical issues, maintaining detailed records of client interactions in CRM systems, and staying updated with the latest search engine policies and service standards. Ongoing training is also part of the job to ensure high performance metrics. To qualify for this role, candidates must be native or fluent in French, both spoken and written, and proficient in English for corporate communication. A valid EU passport is mandatory. Prior experience in a Customer Support Services role is highly advantageous, as is a strong problem-solving ability and a passion for technology and search engines. The role requires the ability to relocate to Greece. Nice-to-have skills include a strong problem-solving ability and a passion for technology and search engines. The location in Greece offers a unique lifestyle, blending ancient history with modern Mediterranean culture, and a comprehensive relocation package is provided to make the transition smooth. The company offers opportunities for professional growth and a supportive team environment. What the role asks for: - Native or fluent French (spoken and written) - Proficiency in English for corporate communication - Valid EU passport - Prior experience in a Customer Support Services role - Strong problem-solving skills - Passion for technology and search engines - Ability to relocate to Greece