Digital Transformation & Enablement Expert (ID2194)

The role of Digital Transformation & Enablement Expert is focused on driving digital enablement, platform optimization, and workflow excellence within the Branding & Corporate Communications team at the AO. The company supports the AO through strategic communications, branding, content, and stakeholder engagement, aiming to enhance digital capabilities across a global organization. The main day-to-day responsibilities include managing and improving key branding and corporate communications platforms, such as Digital Asset Management systems and content management systems. The role also involves supporting and optimizing digital workplace solutions within the Microsoft 365 and SharePoint Online environment. Additionally, the expert will design and optimize workflows, publishing processes, and operational standards to improve efficiency and scalability. They will identify, evaluate, and implement automation and AI-supported tools, promote the adoption of emerging technologies, and lead digital enablement initiatives from concept to implementation. The role also includes developing training materials, governance documentation, and self-service resources for users, as well as acting as a key business liaison for selected platforms and systems. To qualify for this role, candidates must have a degree in Business Information Systems, Digital Business, Communications Technology, or a related discipline. They should have experience working with digital platforms, content management systems, Digital Asset Management solutions, or workflow automation tools. Practical knowledge of Microsoft 365 and SharePoint Online is essential, as is experience implementing digital transformation, automation, or AI-supported initiatives. A strong understanding of process optimization and workflow design, along with experience working across communications, technology, and business functions, is required. The ability to translate business needs into practical digital solutions and interpret data and reporting outputs is also crucial. Nice-to-have skills include an understanding of creative, content, or corporate communications workflows. The role is based in Davos Platz, CH, with a requirement for office presence once a week at the AO Davos HQ. The team is highly committed and international, offering a modern infrastructure and a high degree of flexibility regarding working hours and location. The role provides opportunities for internal skills training and support for continued education. What the role asks for: - Degree in Business Information Systems, Digital Business, Communications Technology or a related discipline. - Experience working with digital platforms, content management systems, Digital Asset Management solutions or workflow automation tools. - Practical knowledge of Microsoft 365 and SharePoint Online. - Experience implementing digital transformation, automation or AI-supported initiatives. - Strong understanding of process optimization and workflow design. - Experience working across communications, technology, and business functions. - Ability to translate business needs into practical digital solutions. - Ability to interpret data and reporting outputs and translate findings into practical recommendations and platform improvements. - Fluent English. - Office presence: 1x a week in the AO Davos HQ.