Sales Traineeship (FR/ITA)

MyBikePlan specializes in making premium (e-)bikes accessible to everyone through a 0% financing model. As a Sales Trainee (FR/ITA), you will gain practical sales experience from the start. Based in Zurich, you will engage with potential customers from Romandie and Ticino, guiding them through the sales process from initial contact to delivery. The role offers a pathway to a permanent position after the 6 to 12-month program. Your main responsibilities will include managing leads, reaching out to potential customers via phone, email, or video calls, and advising them on e-bikes, financing, and services. You will support and gradually lead sales and consultation calls, focusing on closing deals. Additionally, you will participate in events, trade shows, and promotional campaigns. Customer care involves supporting customers from first contact to purchase, building lasting relationships, and tracking open quotes and follow-ups. You will also document sales activities in the CRM, manage a pipeline, and collaborate with other teams to enhance the customer experience. To qualify, you must be fluent in French and Italian, with good English skills, as it is the corporate language. A valid work permit and the ability to work on-site in Zurich are required. You should have a Matura or a university/higher education degree, a genuine interest in sales, and strong communication skills. Being structured, motivated, and comfortable with digital tools is essential. Experience in hospitality, gastronomy, or the service industry is a plus, as is a mindset focused on learning and growth. Knowledge of (e-)bikes, cycling, or the mobility world can be beneficial. Previous experience in online sales, inside sales, or B2C sales is also welcome, as are German skills. Was die Stelle verlangt: - Fluent in French and Italian - Good English (corporate language) - Based in Switzerland with a valid work permit - Willing to work on-site in Zurich - Matura or a university/higher education degree - Genuine interest in sales and new customer acquisition - Strong communication skills - Structured, motivated, and eager to learn fast - Comfortable with digital tools (CRM, Office, email) - Nice-to-have: Knowledge of (e-)bikes, cycling, or the mobility world - Nice-to-have: First experience in online sales, inside sales, or B2C sales - Nice-to-have: German skills