IT Infrastructure Director

The IT Infrastructure Director role sits at a rapidly expanding Lausanne‑based company, where the leader is charged with safeguarding the organization’s technology framework, ensuring it remains secure, dependable, scalable and financially sensible while delivering a top‑notch experience for staff. Day‑to‑day duties involve steering the entire IT operations and digital workplace, handling employee onboarding and departure processes, supervising device provisioning, access controls and user assistance. The director also oversees the help‑desk function, guarantees the quality of service delivery, manages collaboration and productivity platforms, and works hand‑in‑hand with security teams to uphold compliance. Budgetary responsibilities cover software licences, hardware purchases and vendor contracts, while also supervising the portfolio of applications and SaaS solutions, driving simplification, cost reduction and alignment with business objectives. Candidates must bring more than eight years of senior‑level experience in infrastructure, operations or enterprise systems, with a solid background in technical support, workplace technology, identity management and device lifecycle oversight. A proven record in governing SaaS products, handling third‑party providers, negotiating licences and controlling budgets is essential. Experience in international, multi‑site or fast‑growing environments is required, and familiarity with automation or AI tools is a strong plus. The role demands excellent stakeholder engagement, leadership and communication abilities, a strategic mindset balanced with hands‑on execution, and fluency in English; additional languages are advantageous. The position offers considerable flexibility, a competitive remuneration package and the chance to grow within a dynamic scale‑up setting located in Lausanne.