Head Client Lifecycle Integrity – Director – Member of Senior Management

Swissquote, the Swiss Leader in Online Banking, is seeking a Head Client Lifecycle Integrity, Director, Member of Senior Management. The company offers trading, investing, and banking services to over 650,000 clients through secure digital platforms. With over 1,200 employees working in a flexible, multicultural environment, Swissquote is committed to fostering a diverse and inclusive workplace. The Head Client Lifecycle Integrity will lead the newly created Client Lifecycle Integrity (CLI) Department, acting as a 1.5 line of defence and independent from the Front Office. The role involves defining the CLI's strategic direction, establishing an effective operating model, and ensuring compliance with all applicable laws, regulations, and internal policies. Key responsibilities include leading the CLI, managing governance and stakeholder relationships, overseeing client onboarding, integrity-related lifecycle management, and AML transaction monitoring. The role also focuses on process effectiveness, automation, and continuous improvement, leveraging technology and data to enhance operational efficiency. To excel in this role, candidates must have 10+ years of experience in a similar role, with a strong background in compliance, risk management, and operational excellence. A deep understanding of AML regulations and transaction monitoring is essential. Proficiency in English is required, and fluency in French or German is a plus. Experience in the banking or financial services industry is necessary, with a proven track record in leading teams and driving strategic initiatives. Nice-to-have skills include experience with AI-driven optimisation and a strong client-centric and data-driven approach. The role offers the opportunity to work in a fast-paced, multicultural environment with a focus on continuous improvement and operational excellence. The team at Swissquote is known for its collaborative culture and commitment to fostering a diverse and inclusive workplace. What the role asks for: - 10+ years of experience in a similar role - Strong background in compliance, risk management, and operational excellence - Deep understanding of AML regulations and transaction monitoring - Proficiency in English - Experience in the banking or financial services industry - Proven track record in leading teams and driving strategic initiatives - Fluency in French or German (nice to have)