Strategic Account Manager

Flexion builds the intelligence layer that powers the next generation of humanoid robots, aiming to move the field from fragile prototypes to real‑world deployments. Founded by experts in robot reinforcement learning and backed by prominent venture capital, the company works with some of the world’s leading humanoid and robotics firms. The Strategic Account Manager will own and grow relationships with these strategic customers after they join Flexion’s ecosystem. In this role you will act as the main business liaison for a portfolio of key accounts, cultivating trust with engineering, product teams and senior leadership. You will immerse yourself in each customer’s robotics stack, technical roadmap and business priorities, spotting chances to broaden Flexion’s involvement across platforms, programs and product generations. Daily tasks include shaping account plans, tracking expansion opportunities, risks and next steps, and conveying customer feedback to Flexion’s product, engineering, operations and leadership groups. You will also coordinate cross‑functional efforts to resolve commercial and technical obstacles and align customer roadmaps with Flexion’s technology direction. The position requires proven experience managing strategic B2B relationships for deep‑tech or highly technical offerings, along with strong commercial instincts to uncover growth opportunities within existing accounts. Candidates must possess solid technical fluency in robotics, AI or related fields, enabling credible dialogue with engineering and product teams, and be able to translate complex technical concepts into commercial value. A high level of ownership, excellent written and verbal communication skills—especially with senior executives—and willingness to travel up to ten percent of the time are essential. Flexion offers competitive pay, an enhanced pension scheme, generous holiday and paid‑leave benefits, and support for relocation and work permits. The role is based in the central Zürich office, which houses state‑of‑the‑art robotics testing facilities, and provides exposure to cutting‑edge research within Europe’s leading robotics team. The company culture is energetic and collaborative, emphasizing action‑orientation and regular community events.