Key & Strategic Account Manager Grocery & Retail

The role of Key & Strategic Account Manager Grocery & Retail at Just Eat Takeaway.com involves managing and expanding the company's delivery services to include groceries and retail items. Just Eat is a leading global online delivery platform that connects customers with restaurants, grocery, and convenience partners. The company aims to empower everyday convenience, whether it's for a meal or grocery shopping. The main day-to-day responsibilities include managing relationships with key accounts in the grocery and retail segment, ensuring business continuity and customer satisfaction. This involves onboarding and training new and existing stores, developing and implementing account plans, and leading or participating in negotiations with key accounts. Additionally, the role requires preparing and following up on management reports, advising key accounts on optimal use of Just Eat's solutions, and transferring best practices to maximize performance. To excel in this role, candidates must have a proven track record in managing strategic or enterprise accounts in retail, gastronomy, or a service-oriented industry. Native German language skills and professional fluency in English are essential. Additional language skills in Italian and French are highly appreciated. The role requires a result-oriented mindset, client focus, agility, and an entrepreneurial spirit. Technical skills in digital/tech tools such as G-Suite, Salesforce, or other CRM and reporting tools are also necessary. Nice-to-have skills include proficiency in AI tools like Gemini and Claude. The role is based in a dynamic and supportive environment, offering opportunities for professional growth and development. The team at Just Eat is known for its collaborative and inclusive culture, fostering a sense of belonging and encouraging diversity. What the role asks for: - Proven track record managing strategic/enterprise accounts in retail or gastronomy or a service oriented industry. - Native German speaker - Professional fluency in English - Result oriented: Track record of exceeding targets and delivering results - Client-focused: Prioritizing the needs and advocacy of our partners to ensure satisfaction - Agile mindset: Displaying high flexibility while thriving within rapidly evolving business landscapes - Entrepreneurial spirit: Self-motivated individual driven by initiative and a proactive mindset - Technical skills: Digital/Tech savvy with G-Suite, Salesforce or other CRM Tools, Reporting Tools