Client Account Manager WM (Mandarin speaker)

The Client Account Manager WM (Mandarin speaker) role at UBS involves supporting client advisors in delivering top-notch client service and handling various administrative, risk, and compliance tasks. This position is crucial for managing daily business activities for high-net-worth and ultra-high-net-worth clients, ensuring high-quality service. The role also includes processing client orders, managing daily banking activities, and handling client transactions and inquiries. Additionally, the Client Account Manager will support client advisors during business trips and assist in preparing client meetings. The main responsibilities include supporting client advisors in delivering exceptional client service, managing daily client transactions, and performing account maintenance tasks. This role also involves being the point of entry for processing client orders, such as stock orders, foreign exchange, loans, and deposits. The Client Account Manager will also manage daily client transactions, carry out inquiries and troubleshooting, and support client advisors when they are on business trips. To qualify, candidates must have at least one year of experience in the financial services industry or two years in other relevant commercial sectors. Fluency in English is mandatory, and knowledge of Mandarin is considered an asset. Candidates should have a proven ability to execute tasks and be solution-oriented, with strong attention to detail and the ability to maintain accuracy under pressure. Good communication and interpersonal skills are essential, as is the ability to work with discretion, diligence, and adaptability to changing business or operational needs. Nice-to-have skills include a strong sense of responsibility and productive collaboration. The role is based in Zurich, where the Client Service Team (CST) WM APAC Switzerland - Taiwan Team operates. The team is dedicated to delivering bespoke client services and managing, preserving, and growing the wealth of clients through strong partnerships. UBS is committed to fostering diversity, equity, and inclusion, which strengthens the business and brings value to clients. What the role asks for: - At least 1 year of experience in the financial services industry, or 2 years in other relevant commercial sectors. - Fluency in English. - Knowledge of Mandarin is considered an asset. - Proven ability to execute tasks and being solution oriented. - Strong attention to detail and ability to maintain accuracy under pressure. - Good communication and interpersonal skills. - Ability to work with discretion, diligence, and adaptability to changing business or operational needs.