Services Sales Solutions Director

The Services Sales Solutions Director role sits within Salesforce, the market‑leading AI‑powered CRM that helps organisations drive customer success through intelligent automation. In this senior position you will partner with Account Partners to shape and sell large‑scale, transformational engagements that embed AI‑augmented and AI‑native delivery models such as Agentforce. Your work will directly influence how customers adopt Salesforce solutions and realize business value across multiple clouds. On a daily basis you will own the pre‑sales discovery process, translating executive‑level objectives into high‑level solution designs, detailed Statements of Work and accurate staffing and timeline estimates. You will coordinate subject‑matter experts, validate solution viability, and ensure a seamless hand‑off to the delivery team. The role also involves presenting proposals to C‑level audiences, defining financial strategies, managing risk, and mentoring colleagues by sharing best practices in solutioning and scoping. The position requires extensive experience: at least ten years delivering enterprise‑level consulting services, with seven or more years focused on the Salesforce platform. You must have a proven track record of leading enterprise‑wide projects or programs, preferably SaaS, over seven years, and be fluent in using AI‑driven tools for rapid scoping and estimation. Demonstrated ability to lead end‑to‑end pre‑sales activities, from discovery through SOW creation, and to support professional‑services sales with executive‑level presentations is essential. Deep technical or functional expertise in Salesforce, combined with exceptional written and verbal communication skills that build credibility with senior leaders, are also mandatory. While not required, experience in the Life Sciences or Healthcare sectors and familiarity with Financial Services Cloud are considered advantageous. The employer strongly prefers candidates who hold Salesforce certifications such as Platform Administrator, Sales Cloud Consultant, Service Cloud, and the Agentforce Specialist credential. The role operates within Salesforce's global Services organization, collaborating closely with Account Partners, Services Architects, Business Strategists, Legal and Revenue Recognition teams to deliver cohesive, high‑impact solutions. What the role asks for: - 10+ years enterprise consulting experience - 7+ years Salesforce platform experience - 7+ years enterprise project/program leadership (SaaS preferred) - Hands‑on AI‑powered scoping and estimation tool experience - Lead end‑to‑end pre‑sales discovery, solutioning, SOW creation - Support professional services sales, develop proposals, present to C‑level - Lead strategic scoping, RFP responses, executive presentations - Deep technical/functional Salesforce platform proficiency - Strong written and verbal executive communication skills - Life Sciences/Healthcare industry experience (preferred), nice-to-have - Financial Services Cloud experience (preferred), nice-to-have - Salesforce Platform Administrator certification (preferred), nice-to-have - Salesforce Sales Cloud Consultant certification (preferred), nice-to-have - Agentforce Specialist certification (preferred), nice-to-have - Salesforce Service Cloud certification (preferred), nice-to-have