ProServe Cloud Architect, AWS Professional Services, RCG and Pan-Amazon Strategy and Growth

The position is a ProServe Cloud Architect within Amazon Web Services Professional Services, based in Zurich. In this role you will design cloud solutions for Europe’s most ambitious enterprise clients, spanning migrations, modernization, artificial‑intelligence initiatives and intelligent commerce, while linking AWS capabilities with Amazon expertise in commerce, supply‑chain, advertising technology and customer experience. Your daily work will involve shaping and directing solution designs that meet each customer’s business outcomes, acting as the bridge between ProServe account executives and shared delivery teams to keep proposals realistic and optimized. You will provide technical guidance throughout pre‑sales and the entire cloud journey, crafting complex, scalable and secure architectures, delivering technical briefings in French, and collaborating with specialists from other Amazon units when pursuits require cross‑functional input. Mentoring, training and producing reusable assets will also be part of your responsibilities, as will supporting statement‑of‑work signings and ensuring implementations exceed customer‑satisfaction targets. The role requires proven experience designing technical solutions in a technology or consulting environment, fluency in written and spoken French, and deep knowledge of AI, especially agentic AI, as well as retail and consumer‑goods (RCG) domains. You must be able to translate technical concepts into business value and have a track record of delivering migration, modernization, AI/ML and cloud‑native projects. Additional strengths include expertise in generative and agentic AI, familiarity with RCG/commerce verticals, and the ability to work across Amazon’s various business units. The team is small, high‑trust