Account Manager – Photonics

The position is for a Photonics Account Manager at a pioneering deep-tech firm specializing in advanced photonic integrated circuits (PICs). The company is at the cutting edge of technology, developing next-generation solutions. The role involves acting as a crucial bridge between customers, technical teams, and operations, ensuring a seamless customer journey from project initiation to long-term support. The primary responsibilities include overseeing major customer projects from start to finish. This involves coordinating with various internal teams to manage deliverables, resolve issues, and keep customers informed. The role also includes building scalable customer processes, improving internal workflows, and maintaining accurate customer data. Additionally, the Account Manager will develop and maintain strong relationships with technical and program leaders, represent the company at industry events, and contribute to expanding the international customer base. To qualify, candidates must have 3 to 7 years of experience in technical sales, account management, customer success, or project/program management. Experience in photonics, semiconductors, foundries, or contract manufacturing is highly valued. A Master's or PhD in Photonics, Engineering, Physics, or a related technical field is required. Candidates should have a strong technical understanding to engage effectively with engineering teams and grasp concepts like DRC, insertion loss, and fabrication yield. Nice-to-have skills include proficiency in additional European or Asian languages. The role offers the chance to work in a dynamic, fast-paced startup environment with opportunities for international travel and exposure to cutting-edge technology. The company values a proactive, adaptable approach and the ability to thrive in a collaborative, entrepreneurial setting. What the role asks for: - 3 to 7 years of experience in technical sales, account management, customer success, or project/program management - A Master's or PhD in Photonics, Engineering, Physics, or a related technical discipline - Fluency in English - Experience in photonics, semiconductors, foundries, or contract manufacturing (nice to have) - Proficiency in additional European or Asian languages (nice to have)