Telesales Executive FR/EN (m/w/d) 100%

DHL Express, a global leader in express delivery and logistics, is seeking a driven individual to join their sales team in Regensdorf. The company values each employee's contributions, fostering a culture of personal commitment and teamwork. DHL is recognized as a top workplace, offering a supportive environment for professional growth. The Telesales Executive will handle a portfolio of around 500 small to medium-sized enterprises, with a sales responsibility of approximately 2 million. Daily tasks include managing customer relationships through various communication channels, such as phone calls, virtual meetings, and video messages. The role involves identifying customer needs, promoting DHL's services, and ensuring that current conditions align with the company's tariff and volume policies. Additionally, the executive will acquire and retain new customers based on leads provided by the Lead Qualification department. To excel in this role, candidates must possess strong communication skills in both French and English. A background in sales, particularly in a B2B environment, is essential. Experience with CRM systems and proficiency in Microsoft Office are also required. A proactive approach to customer service and a consultative sales mindset are crucial for success. Nice-to-have skills include familiarity with the logistics industry. The role offers a dynamic team environment with flat hierarchies and a first-name culture. Regular training sessions and development opportunities are provided to support professional growth. The location in Regensdorf offers a supportive and collaborative work atmosphere. What the role asks for: - Fluency in French and English. - Proven sales experience, ideally in a B2B setting. - Experience with CRM systems. - Proficiency in Microsoft Office. - Nice-to-have: Knowledge of the logistics industry.