Global Account Manager, AWS Retail/Restaurants/CPG

The role of Global Account Manager at Amazon Web Services (AWS) focuses on managing global customer relationships, specifically with large retail companies. AWS is a leading cloud platform, offering a wide range of products and services to businesses worldwide. The company is known for its innovation in cloud computing and its commitment to customer satisfaction. The main day-to-day responsibilities of the Global Account Manager include building and maintaining key relationships with customers, developing and managing opportunities, and monitoring deployment projects. The role involves engaging with virtual resources and defining a CxO relationship strategy within the account. This includes coordinating executive business reviews and maintaining customer satisfaction. The GAM will also work with AWS senior leadership for executive sponsorships and engage with various AWS teams, such as Executives, Solutions Architects, Partners, Support, Service teams, and Professional Services, to support customer interests. To qualify for this role, candidates must have experience in sales and relationship management, particularly in the retail sector. The position requires a strong ability to build strategic relationships and articulate a clear vision. Experience in coordinating executive business reviews and maintaining customer satisfaction is essential. The role is based in America, and candidates should be prepared to work with geographically distributed teams. Nice-to-have skills include the ability to work with diverse teams and a commitment to continuous learning and development. AWS values diverse experiences and encourages candidates from non-traditional backgrounds to apply. The company offers a supportive and inclusive team culture, with ongoing events and learning experiences to foster professional growth. AWS is committed to work-life balance, providing flexibility to ensure that employees can achieve success both at work and at home. What the role asks for: - Experience in sales and relationship management, particularly in the retail sector. - Ability to build strategic relationships and articulate a clear vision. - Experience in coordinating executive business reviews. - Experience in maintaining customer satisfaction. - Ability to work with geographically distributed teams. - Commitment to continuous learning and development.