Customer Service Executive (Part-time)

The part‑time Customer Service Executive role (20 + hours weekly, Monday‑Friday or selected days) sits within IWG's worldwide network of business centres. IWG operates almost 4,000 tech‑enabled, sustainable locations and serves a large share of the Fortune 500, positioning the company as a leader in modern workspaces. In this position you will be the first point of contact for members and their visitors, delivering a warm and friendly welcome each day. You will also handle a variety of on‑site duties that keep the workspace running efficiently and ensure that both customers and colleagues enjoy a positive experience throughout their workday. The employer looks for candidates who possess strong communication abilities and enjoy engaging with people. A positive, outgoing, can‑do mindset is essential, together with the capacity to follow instructions, acquire new skills quickly and apply them confidently. They also expect a high level of personal motivation to perform at your best every day and to continuously improve. IWG promotes a supportive environment with comprehensive induction training, ongoing learning opportunities, and clear pathways for promotion. The role offers sociable, flexible hours and attractive incentive schemes, making it suitable for students, return‑to‑work professionals, or anyone seeking a secondary job. Working for a company committed to reducing carbon emissions and expanding to over 30,000 centres in the next decade provides a dynamic backdrop for personal and career growth. What the role asks for: - Excellent communication skills - Passion for interacting with people - Positive, outgoing, can‑do attitude - Ability to follow direction and learn quickly - Motivation to improve performance daily