Forward Deployed (Python) Engineer_TT

The Forward Deployed (Python) Engineer role at a well-funded, pre-seed startup involves managing customer deployments from start to finish at industrial, critical infrastructure, and defense sites. The company specializes in developing an intelligent software orchestration layer for physical security and autonomous robotics, integrating cameras, sensors, video management systems, and robots into a unified system that operates on edge hardware at customer locations. The main responsibilities include installing, configuring, and maintaining on-premise edge hardware, integrating various systems with the company's software, and troubleshooting issues across the full stack. This role also involves acting as the primary technical contact for customers, managing their expectations, and ensuring smooth deployment processes. The engineer will work closely with the core engineering and product teams, providing field insights and customer requirements to enhance the product. To excel in this role, candidates must have hands-on experience with on-premise infrastructure or edge hardware, a proven track record in integrating complex hardware and software systems, and strong skills in Python, Linux, Docker, and networking. Experience in a customer-facing technical role, such as a Forward Deployed Engineer or Field Engineer, is essential. Additionally, candidates should can debug across the full stack and manage customer relationships effectively, even under pressure. Nice-to-have skills include German language proficiency, experience with defense or government clients, and previous work in an early-stage startup. The role is based in Zürich, with approximately 50% travel to customer sites across Switzerland and Europe. The team is small and works in a dynamic, zero-to-one environment, offering each hire a significant impact on the product and customer experience. The role offers a unique opportunity to join a startup early and shape the deployment of autonomous security systems in the field. The company values an ownership mindset and comfort in a fast-moving, startup environment. What the role asks for: - Hands-on experience deploying and managing on-premise infrastructure or edge hardware (e.g., NVIDIA DGX, Jetson) - Proven track record of integrating complex hardware and software systems - Experience in a customer-facing technical role - Strong skills in Python, Linux, Docker, and networking - Ability to debug across the full stack - Citizenship of a NATO or NATO-partner country - Willingness to be based in Zürich and travel around 50% of the time to customer sites in Switzerland and Europe - Nice to have: German language skills