Account Manager

As an Account Manager at Otis in Phoenix, you become the main liaison for a portfolio of assigned customers. You will manage the day‑to‑day relationship, coordinate service delivery, and keep a close eye on performance metrics to ensure expectations are met. In addition, you will look for upsell and cross‑sell possibilities, craft proposals, and collaborate with internal teams so that any issues are resolved quickly and efficiently. The position calls for 2–3 years of proven experience in sales or account‑management, coupled with strong communication and negotiation abilities. An analytical mindset is essential for interpreting data and driving decisions, and you must be prepared to travel throughout the service region to support client needs and strengthen partnerships. Working for Otis gives you the opportunity to join a global leader in vertical transportation, interact with cutting‑edge elevator technology, and play a direct role in shaping customer satisfaction and business growth. The role offers a clear path to develop expertise in a highly technical industry while contributing to the company's continued success. What the role asks for: - 2–3 years sales or account‑management experience - Strong communication skills - Strong negotiation skills - Analytical mindset - Willingness to travel within the service region