Can I turn down a job assigned to me by the RAV?
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- Can I turn down a job assigned to me by the RAV?
- Does a verbal offer count as an offer — and what happens if I decline after the interview?
Can I turn down a job assigned to me by the RAV?
In short
Only if the job is unsuitable. The law does not treat suitability as a matter of taste but defines criteria: work counts as unsuitable if, among other things, it does not meet standard working conditions, disregards your personal circumstances — age, health, family — significantly hinders re-entry to your profession, or pays less than 70 percent of your insured earnings.
Your RAV's assessment and your unemployment fund's decision are what bind. Suitability is assessed case by case. This text is editorial, not legal advice.
Refuse a suitable job without valid grounds and suspension days follow: 1 to 60 days without benefit, depending on the degree of fault. Repeated refusals lead to longer suspensions.
The practically most important point is often missed: refusing is rarely the right move. Grounds of unsuitability exist to be discussed beforehand — with your adviser, before the assignment is made or immediately after, not as a quiet no to the company.
All three values refer to the same insured earnings. The suitability pay floor therefore sits exactly where the daily allowance sits for people without maintenance obligations. Source: SECO.
- Work is unsuitable if, among other things, it does not meet standard working conditions.
- Likewise if it fails to account for your personal circumstances — age, health, family.
- Likewise if it significantly hinders re-entry to your profession.
- Likewise if it pays less than 70 percent of insured earnings with no compensation provided.
- The criterion of adequate regard for your skills and previous work does not apply to people under 30.
- Refusal without valid grounds leads to 1 to 60 suspension days depending on fault.
When an assigned job counts as unsuitable
| Criterion | Suitable? | Legal basis |
|---|---|---|
| Commute over 2 hours each way | unsuitable | AVIG art. 16(2)(f) |
| Pay below the local and occupational norm | unsuitable | AVIG art. 16(2)(a) |
| Pay below the daily allowance | unsuitable | AVIG art. 16(2)(i) |
| Not appropriate on health grounds | unsuitable | AVIG art. 16(2)(c) |
| Incompatible with care obligations | unsuitable | AVIG art. 16(2)(e) |
| Not in your previous occupation | NOT a reason on its own | AVIG art. 16(1) |
| Fixed-term rather than permanent | NOT a reason on its own | AVIG art. 16(1) |
Under AVIG art. 16. If none of these applies the job counts as suitable, and refusing it brings suspension days. As of 7 September 2026.
The criteria one by one
The first criterion is standard working conditions. A job that falls below what is customary for the place and sector — on working hours, safety, or compliance with an applicable collective agreement — is one you do not have to accept. This is the provision that stops unemployment insurance pushing people into bad jobs.
The second is adequate regard for your skills and your previous work. The qualification matters: this criterion does not apply to people under 30. If you are young, you must therefore also accept work outside your field or below your qualification level, provided the other criteria are met.
The third is your personal circumstances: age, health and family situation. The most common grounds in practice sit here — a health limitation that rules out a particular activity, or caring duties that clash with the working hours. Both must be substantiated, not merely asserted.
The fourth concerns re-entry: a job that significantly hinders your return to your profession is unsuitable. That does not mean any detour, but employment that damages your professional continuity.
The fifth is the pay floor: work paying less than 70 percent of insured earnings counts as unsuitable, unless compensation is provided.
Why the line sits at 70 percent
The figure looks arbitrary but is not. The daily allowance is 70 percent of insured earnings in most cases. A job paying less than 70 percent would therefore leave you worse off than the insurance does — accepting it would be economically irrational, and so it is not required.
This is also where interim earnings come in. Take a job below your previous salary and, under certain conditions, the insurance compensates part of the difference. That is exactly what the qualification "unless compensation is provided" targets: with compensation, a job that is nominally underpaid can become suitable.
So do not reckon with the gross salary of the new job alone, but with what is left at the end. A job below your old level is often better with interim earnings than continuing to wait, and it counts as contribution time at the same time.
And note what insured earnings are: your previous salary, capped at the top. If you earned very well, have the floor calculated concretely rather than estimating it — the difference between 70 percent of actual and 70 percent of insured earnings can be considerable.
How to go about it properly
Talk to your adviser before refusing. An assignment arises from a profile the two of you maintain together; if that profile no longer fits, the assignment is the symptom, not the problem. A conversation about workload, region, health limitations or caring duties prevents the next five unsuitable assignments.
Never turn the company down without involving the RAV. From the insurance's point of view, the refusal is the event that triggers a sanction — even when you had good reasons, if they are recorded nowhere.
Document the reason while it can still be substantiated. A medical certificate, a childcare arrangement, evidence of the assigned job's working hours: what exists in writing is taken into account; what you recount usually is not.
And when in doubt, go to the interview. Attending is not an acceptance — it is a documented job-search effort, and it clarifies questions about conditions and duties faster and more definitively than an argument about suitability in advance.
What refusing actually costs
Suspension days are not a warning but a cut in francs, calculated on insured earnings. The better you earned, the more each day costs — and they do not extend the benefit period, so they are a genuine loss.
The range of 1 to 60 days reflects the degree of fault. An understandable misjudgement is weighed differently from a refusal with no justification at all. Repeated refusals lead explicitly to longer suspensions.
There is also an effect that appears in no formal decision: your relationship with your adviser shapes which openings you get to see at all and which measures are available to you. A reasoned refusal, discussed beforehand, does not damage that relationship; a quiet no does.
Advisers have long pointed out that a large share of suspension days trace back to not knowing the rules rather than to unwillingness. That is where the cheapest lever sits: knowing the criteria before the first assignment arrives.
What people report
Advisers report repeatedly that many suspension days would be avoidable, because people do not fully know the unemployment insurance requirements at the outset or misjudge them — and are therefore sanctioned early.
Recurring observation in German-language LinkedIn posts by advisory and insurance professionals, reviewed August 2026.
A former RAV adviser describes the tension between monitoring and motivation as the real core of the work, and reports that compelled job-search efforts were rarely what decided a return to work. The same criticism of a purely numerical yardstick appears across several specialist posts.
Recurring debate in German-language LinkedIn posts from labour market integration and advisory work, reviewed August 2026.
It is pointed out explicitly that unpaid work during unemployment is not permitted. Anyone hoping to substitute an unpaid stint for an assignment risks their entitlement.
Recurring point in German-language LinkedIn posts from insurance and career advisory professionals, reviewed August 2026.
Legal points follow SECO's information pages for jobseekers, in particular its answers on unemployment benefit, as of August 2026, together with the Unemployment Insurance Act. Suitability is assessed case by case by the RAV and the unemployment fund.
Does a verbal offer count as an offer — and what happens if I decline after the interview?
In short
A signed contract is not a precondition for a sanction. Article 30(1)(d) of the unemployment insurance act turns on the insured person not accepting suitable work; it says nothing about a document. What matters is the refusal as an act, not the form the offer took. Someone who declines after the interview has, from the insurance's point of view, done the same thing as someone who never attended — provided the position was suitable in the first place.
Only the guidance of your RAV and the formal decision of the competent cantonal authority are binding. Suitability is always assessed case by case. This text is editorial, not legal advice.
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Start a live practice interviewThe second point concerns pay, and it is almost always misremembered. 'Below the sector average' is not a criterion anywhere in the act. There are two pay tests. Article 16(2)(a) exempts work that does not meet the customary conditions of the occupation and the locality, in particular those of an applicable collective or standard employment contract. Article 16(2)(i), in the version in force since 1 January 2026, exempts work paying less than 70 per cent of the insured earnings.
Both tests need a figure, and a figure is exactly what a verbal offer does not contain. Until the terms exist in writing nobody can assess suitability — including the RAV, which under Article 17(3)(c) is entitled to require from you the documents needed for that very assessment.
Share of adverts in the SwissJobs.app index whose title or editorial summary carries the item. Apprenticeships and internships excluded. As at 6 September 2026.
- Article 30(1)(d) AVIG covers an insured person who does not accept suitable work — a signature is not part of the test.
- 'Below the sector average' appears in none of the nine grounds of unsuitability in Article 16(2) AVIG.
- The first pay test is letter a: the customary conditions of the occupation and the locality, in particular those of an applicable collective or standard employment contract.
- The second is letter i, in the version in force since 1 January 2026: work paying less than 70 per cent of the insured earnings is not suitable, unless compensatory payments under Article 24 AVIG are made.
- Article 17(3)(c) AVIG obliges you to supply the documents needed to assess whether work is suitable — with no written terms, that assessment has nothing to stand on.
- Article 45(4)(b) of the ordinance defines refusing suitable work without a valid reason as serious fault, which carries 31 to 60 days of suspension.
- For this ground the decision is issued by the cantonal authority, not by the unemployment fund (Article 30(2) AVIG).
- A formal decision can be objected to within 30 days at the authority that issued it, and the objection procedure is free of charge (Article 52 ATSG).
Why 'nothing was signed' changes nothing
The wording is short and therefore broad. A person is suspended who does not comply with the control requirements or the instructions of the competent authority, in particular by not accepting suitable work. The act describes an omission — not accepting — and attaches no form requirement to it. A verbal offer, a handshake at the end of the meeting, a confirmation by telephone: each of those can be not accepted, which is all the provision asks.
The opposite assumption is imported from contract law, where 'is this binding yet?' is a sensible question. Unemployment insurance does not ask it. It asks whether suitable work was within reach and whether the insured person let it pass — the frame is the duty to mitigate in Article 16(1), under which the insured person must in principle accept any work immediately.
So the question 'does that count as an offer yet?' is the wrong one. Everything turns on whether the position was suitable. If it was not, the form of the offer is irrelevant. If it was, the missing signature does not help.
The two pay tests, and the one that does not exist
Article 16(2) lists nine situations in which work is not suitable and therefore need not be accepted. Two of them concern pay, and they work in completely different ways.
Letter a measures the job against the market and against collective law: work is not suitable if it does not meet the conditions customary in the occupation and the locality, in particular those of an applicable collective agreement (GAV) or standard employment contract (NAV). The benchmark here is not what you used to earn but what the occupation and the region normally pay — and, where a collective agreement applies, its minimum terms. This is the provision an genuinely under-tariff wage fails.
Letter i measures the job against you, and was re-enacted with effect from 1 January 2026: work is not suitable if it earns the insured person less than 70 per cent of the insured earnings, unless the person receives compensatory payments under Article 24. The cantonal authority may, exceptionally and with the agreement of the tripartite commission, declare lower-paid work suitable.
What appears in neither test is the sector average. A wage can sit below the average and still be customary for the occupation and the place; it can sit above the average and still fall short of 70 per cent of a high insured earnings figure. An argument built on the average misses both criteria.
Getting the terms in writing — and why the job market does not help
Both tests need an amount, a workload and a function. An offer in which the pay will be 'a bit below what is usual' and the training 'something we'll sort out informally' contains none of the three. It can be classified neither as suitable nor as unsuitable, and that state of affairs works against whoever leaves it unresolved: Article 17(3)(c) puts the duty to supply the documents for the suitability assessment on the insured person.
Missing figures are not the exception in this market but the rule. In the SwissJobs.app advert index, fewer than one advert in a hundred states an actual pay figure. Pay comes up as a subject at all in a little over six per cent, usually in a clause about benefits or the thirteenth month's salary. A workload as a percentage appears in a good quarter. Only the advert title and the editorial summary were searched, so the shares are a lower bound — but the order of magnitude is unambiguous.
For an assignment that has an uncomfortably concrete consequence: the number the suitability test depends on is in neither the advert nor a verbal offer. It comes into existence only when somebody asks for it. A draft contract, or an email confirming the key terms, is therefore not an act of distrust towards the employer — it is the document the procedure presupposes.
The second reason to have it in writing is the file. What you say in a meeting rarely reaches the record; what exists as a document is taken into account. Anyone recording their applications as they go already has the exchange logged with its date — the same record that later fills the monthly proof of job-search efforts.
What a refusal costs, and who decides it
Article 45(3) of the ordinance grades suspension by fault: 1 to 15 days for slight fault, 16 to 30 for medium fault, 31 to 60 for serious fault. Paragraph 4 of the same article removes the authority's discretion in two situations. Serious fault exists where, without a valid reason, the insured person gave up suitable employment without being assured of another, or refused suitable work.
Refused suitable work is therefore placed expressly in the top band — unlike, for instance, a labour market measure not taken up, which is not named there. The hinge is the 'valid reason': it is what moves a case out of the top band, and it has to be capable of proof.
Competence sits with the cantonal authority under Article 30(2), not with the unemployment fund; for the grounds in letters c, d and g it is the canton that decides. The suspension applies only to days on which the conditions of entitlement are met, counts against the maximum number of daily allowances, and runs to at most 60 days per ground; enforcement lapses if it has not taken place within six months of the suspension period starting (Article 30(3)). Repeated suspensions are extended accordingly, taking into account those of the last two years (Article 45(5) of the ordinance).
The suspension period starts on the first day after the act or omission for which it is imposed (Article 45(1)(b)). Where someone declines after the interview, that is the day of the refusal — not the day of the assignment and not the day of the decision.
If the decision has already been issued
A suspension is notified as a formal decision, and formal decisions can be challenged. Article 52 ATSG provides that an objection may be lodged within 30 days with the authority that issued the decision; the decision on the objection must give reasons and state the further remedies, and the objection procedure is free of charge.
In substance the argument is almost never about whether a refusal happened — that is usually undisputed — but about suitability and about the valid reason. Both are questions of fact, and both are decided on what is in the file: the draft contract or its absence, the medical certificate, evidence of the working hours, the counsellor's note of the conversation.
Sequence is therefore the real lever, and it is a matter of timing. What was clarified and recorded before the refusal is a basis; what is supplied afterwards is an explanation. The grounds of unsuitability are in the act so that they can be discussed — putting the question to your counsellor before declining is the step the procedure assumes and the one that cannot be taken later. The criteria themselves, and why the 70 per cent line sits where it does, are set out in the answer above on this page.
One point specific to readers who moved here from another market: this is not an at-will system in either direction. A public office can put a job in front of you, the refusal is an event on a file, and the cost is measured in daily allowances rather than in goodwill. That is unfamiliar to most people arriving, and it is the part worth reading before the first assignment rather than after it.
The legal statements follow the wording of Articles 16, 17, 24 and 30 AVIG/LACI (SR 837.0) in the version in force since 1 January 2026 and Article 45 AVIV/OACI (SR 837.02), both consulted on fedlex on 7 September 2026; Article 16(2)(i) as enacted by the federal act of 14 June 2024, in force since 1 January 2026. Article numbering and quotations follow the official German, French and Italian texts, which are the binding versions — there is no official English version of these acts. The objection procedure follows Article 52 ATSG/LPGA (SR 830.1) in the consolidated version of 1 January 2024 served as full text by fedlex, consulted on 7 September 2026. The description of RAV advice and placement comes from SECO/arbeit.swiss, consulted on 7 September 2026. The market figures are computed from the SwissJobs.app advert index as at 6 September 2026: only the advert title and the editorial summary were searched, so the shares are a lower bound — anything stated solely in the full advert text is not counted. Apprenticeships and internships are excluded because different pay conventions apply to them.
Record applications and fill the RAV job-search-efforts form
Sources
- SECO / arbeit.swiss — Answers on unemployment benefit
- AVIG / LACI (SR 837.0), German text — Art. 16 suitable work, Art. 17 duties of the insured person, Art. 24 intermediate earnings, Art. 30 suspension of entitlement
- LACI (RS 837.0), French text — art. 16 travail convenable, art. 30 suspension du droit à l’indemnité
- AVIV / OACI (SR 837.02) Art. 45 start and duration of the suspension
- ATSG / LPGA (SR 830.1) Art. 52 objection
- SECO / arbeit.swiss — Advice and placement by the RAV
Related questions
What our job index says about the Swiss market
Computed live from our own index, not quoted from a study. Shares only, as of today.
Language the advert is written in
- Deutsch
- 60%
- English
- 23%
- Français
- 13%
- Italiano
- 3%
Of adverts that state a language requirement, the share asking for
- Deutsch
- 70%
- English
- 43%
- Français
- 21%
- Italiano
- 3%
19% posted in the last 7 days · Largest markets: Zürich 18% · Bern 10% · Genève 5% · Basel 5%